PRIVACY POLICY

How we respect privacy when we deal with personal information collected by our organisation

Introduction and General Terms

Charity Right, and the people we seek to help, are dependent on the generosity of our supporters as well as the goodwill and trust of the public. We are therefore committed to protecting any personal information we obtain about you, whether you are just visiting our website or are a financial supporter, volunteer, or campaigner. This Privacy Policy explains what personal information we collect and how we use it.

We are committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 and the Privacy & Electronic Communications (EC Directive) Regulations 2003.

This policy has been prepared with reference to the list of requirements for privacy notices published by the Information Commissioner’s Office on this website page: https://ico.org.uk/for-organisations/guide-to-data-protection/privacy-notices-transparenc y-and-control/privacy-notices-under-the-eu-general-data-protection-regulation/​ (as at 1 May 2018)

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data. We cannot accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.

Personal Data That We Process

The following table explains the types of data we collect and the legal basis, under current data protection legislation, on which this data is processed.

Purpose	Data (key elements)	Basis
Enquiring about our organisation and its work	Name, email, message	Legitimate interests - it is necessary for us to read and store your message so that we can respond in the way that you would expect.
Subscribing to email updates about our work	Name, email	Consent - you have given your active consent.
Making a donation	Name, email, address, payment information	Contract - this information is necessary for us to fulfil your intention of donating money and your expectation of receiving a confirmation message.
Signing up as a member	Name, email	Contract - by paying your membership fees you have entered into a contractual relationship with us as set out in our membership terms and conditions.
Website functionality	Website activity collected through cookies	Legitimate interests - it is necessary for us to store a small amount of information, usually through cookies, to deliver functionality that you would expect, such as remembering the contents of your order before you have fully completed the process.

 

How We Use Your Data

We will only use your data in a manner that is appropriate considering the basis on which that data was collected, as set out in the table at the top of this policy.

For example, we may use your personal information to:

1. reply to enquiries you send to us;
2. handle donations or other transactions that you initiate;
3. where you have specifically agreed to this, send you marketing communications by email relating to our work which we think may be of interest to you.
4. for internal record keeping
5. for "service administration purposes", which means that we may contact you for reasons related to donations you have made such as your tax status with regard to Gift Aid, or online content you have signed up for
6. to analyze and improve the activities and content offered by our website to provide you with the most user-friendly navigation experience

Will I Be Contacted For Marketing Purposes?

We will only contact you for marketing purposes where you have provided us with freely given consent to do so.

Please see below for information on how to change your communication preferences, including opting out of future marketing communications.

How Long We Keep Your Data

We take the principles of data minimisation and removal seriously and have internal policies in place to ensure that we only ever ask for the minimum amount of data for the associated purpose and delete that data promptly once it is no longer required.

Where data is collected on the basis of consent, we will seek renewal of consent at least every three years.

Sharing Your Information

Please be assured that we will not, under any circumstances, share your data with anyone for marketing purposes and you will not receive offers from other companies or organizations as a result of giving your details to us.

We may need to share limited information with our service providers who help us to prepare and send you our communications or process your donations and other responses. However, we will not allow these organizations to use your data for their own purposes and will take care to ensure that they keep your data secure.

When we share your data

We will only pass your data to third parties in the following circumstances:

• you have provided your explicit consent for us to pass data to a named third party;
• we are using a third party purely for the purposes of processing data on our behalf and we have in place a data processing agreement with that third party that fulfils our legal obligations in relation to the use of third party data processors; or
• we are required by law to share your data.

In addition, we will only pass data to third parties outside of the EU where appropriate safeguards are in place as defined by Article 46 of the General Data Protection Regulation.

Access To Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. (We charge £10 for information requests and require you to prove your identity with two pieces of approved identification)

Contacting Us To Update, Correct Or Delete Personal Information

We want to ensure that we are able to communicate with you in ways that you are happy with and to provide you with information that is of interest. If at any time you wish to change how we communicate with you, or update the information we hold, then please contact us via the following methods:

• email us at info@charityright.org.uk
• write to us at: Charity Right, 203 Westgate, Bradford, BD1 3AD
• message us on: +44 (0) 7305 352451

Cookies & usage tracking

A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website.

Cookies are used by many websites and can do a number of things, eg remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website.

Where cookies are used to collect personal data, we list these purposes in section 1 above, along with other personal data that we collect.

However, we also use some cookies that do not collect personal information but that do help us collect anonymous information about how people use our website. We use Google Analytics for this purpose. Google Analytics generates statistical and other information about website usage by means of cookies, which are stored on users' computers. The information collected by Google Analytics about usage of our website is not personally identifiable. The data is collected anonymously, stored by Google and used by us to create reports about website usage. Google's privacy policy is available at http://www.google.com/privacypolicy.html​.

Modifications

We may modify this Privacy Policy from time to time and will publish the most current version on our website. If a modification meaningfully reduces your rights, we'll notify people whose personal data we hold and is affected.